Top 5 Questions To Ask Before You Hire a Security Company or Locksmith


Safety is a big thing these days, in the last 15 years we even have a big government agency with “SECURITY” right in its name! For you though, the homeowner and/or the small business owner, how can you make sure your two biggest physical assets are secure? You want to hire the best Security and Locksmith Company you can find, of course! Here is where you might expect us to tell you “Look no further than North Star Lock Service!” While we are home and commercial security specialists, simply telling you that isn’t enough. We want you to be positive, safe, and secure with your choice in who you hire. So allow us to help by telling you the top 5 questions you should ask before you hire us or any other Security and Locksmith Service!

We don’t suggest you hire a company for your security needs unless they can really impress you with their answers to the following:

  1. Are you licensed and insured?

    North Star Lock Service is certified and registered with Northwest Suburban Cook County, and surrounding Chicagoland areas as well.
  2. What types of work do you do? (Be sure to ask this one before you tell them the scope of your security needs)

    We happen to specialize in locksmith work including but not limited to standard key, remote key, keyless entry, keypad security, as well as home and commercial security systems. We have over 31 years of experience in this industry; ask us what other work we do!

    North Star Lock Service are home security experts in Lake, Cook, McHenry, Kane, and Northern DuPage Counties.
  3. What is your warranty period?

    Warranty information varies depending on the product or service provided, we are more than happy to discuss our warranties with you in detail!
  4. What are your rates, do they vary based on client location?

    Rates also vary depending on what security or locksmith service you are requesting, but we are more than happy to provide all that information up front before you decide to hire us. You can send a request by e-mail!
  5. What industry related certifications and/or member of any professional organizations?

    This is an important question when determining the legitimacy of the business you are considering. There are many underqualified entities throughout this industry! North Star Lock Service is a certified and registered locksmith in the Chicagoland area. Our President has been actively registered as a Locksmith for 40 years.

With these 5 questions you should be able to determine if the Security Company and Locksmith you are looking into is the right one for you! As a bonus question, we also suggest asking for any  customer references or referrals. We have several! One of our Commercial clients is Orbit Skate Center of Palatine IL, 847-394-9199. You are welcome to contact them and ask about what we have done to make their business, customers, and employees feel safe and secure!

We hope this helps, and we look forward to hearing from you very soon to chat about what we can do to help you keep your life safe and protected!